It is such a pleasure to work with you all, I really hope we can make it a third time for next year
Clients return year after year because we have an extensive history of great deliverance, which we believe is down to creating an environment in our central London venue, where our employees really want to be in work. Our vision is that our people love their job, feel valued and are proud of what they achieve. To ensure clients receive a constant high standard of service we have multiple practices in place:
These are the end result of an establishment across the central London company, a collective understanding of what our values are. The 31 Practices turn the theory into a daily practice where the actions and behaviours are understood by all of us. This means that employees feel a part of a working community and appreciate “how things are done around here”. Our customers and stakeholders have a consistent experience with whomever they come into contact with.
A deceptively simple profiling tool giving people both self- awareness and an objective understanding of why other people may behave differently from them. It helps us to adapt, connect and encourage us to use our energy in a productive way to deliver stronger and more harmonious relationships with fewer misunderstandings. It not only enhances our day-to-day work but also helps us meet our client and other stakeholder needs more intelligently…a big win!
Company share scheme:
As part of our long term commitment to the business and all our employees we believed that a sense of ownership was very important, this is a way of rewarding loyalty and commitment given by our employees and demonstrating our commitment to them, something that can sometimes lost in London.
It is our belief that engaged, confident staff who love their job and central London workplace will transmit this to our clients, customers and stakeholders. These initiatives are intended to deliver this and in turn provide an authentic, high quality service to all those that come into contact with us. To continuously achieve our aims as a business we must continue with the work we are doing to be a thriving working community. We also work to maintain an on-going and respectful dialogue with all our employees so that we listen to what motivates and makes this a great place to work. By valuing people and excellence in everything we do we create the freedom to amaze!